State Farm® Insurance Agent Alicia Cook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Candid Boutique
November 7, 2024
5
out of
5
rating by Candid Boutique
"Very professional and definitely the best rates for reliable insurance. Thank you"
We responded:
"Candid, thank you so much for leaving a review! I am so thrilled that you are pleased with our service. I am grateful for the opportunity to serve you ! -Alicia "
Aunriek Davis
November 1, 2024
5
out of
5
rating by Aunriek Davis
"I just love this office and staff.. it’s like one big happy family! They all are so informative, patient, and helpful. I recommend everyone I know to transfer to this specific State Farm!"
We responded:
"Aunriek, thank you for leaving us a review! Your words about my team mean so much to me, and I am thrilled that you are so pleased with our work! Your recommendation is very appreciated. Thank you for choosing State Farm!-Alicia"
Derion Allen
November 1, 2024
5
out of
5
rating by Derion Allen
"Guiselle was wonderful today as of 11/1/2024! I’m from Texas and just loved to Cali and always have been a State Farm client. Besides Guiselle being wonderful, she was very knowledgeable which is something vital, so kudos to her and the team! Have a blessed one you all, thanks again for an easy process."
We responded:
"Derion, thank you for leaving us a review! It is wonderful to hear how pleased you are with Guiselle’s work. Moving can be a stressful ordeal, but I’m thrilled to hear how much she was able to help. Thank you for choosing State Farm !-Alicia "
Maxwell Martir
October 10, 2024
5
out of
5
rating by Maxwell Martir
"Nothing but great service from office! Always helpful and on top of things. I appreciate the reminders to stay on Time of things and changes. All my questions are patiently answered and discussed to get the best quotes. I’m a customer that’s been with SFI for years. -Max"
We responded:
"Maxwell, thank you so much for your review! I take pride in my teams’s customer satisfaction, so it means a lot to know that they have hit the mark. I’m glad that we have made your experience working with us so pleasant. If there is anything else we can help with, please feel free to contact my office. Thank you for choosing State Farm!-Alicia "
Gerald Forcier
October 1, 2024
5
out of
5
rating by Gerald Forcier
"Staff at this office is always so helpful. Great personality and my questions were answered to my satisfaction."
We responded:
"Glad that the Alicia Cook State Farm Agent team could be helpful! Thank you for being a longtime good neighbor. If we can help with anything else please be sure to to give us a call.-Alicia "
Josephine Snell
September 26, 2024
5
out of
5
rating by Josephine Snell
"It is always a pleasure when I call State Farm Insurance to conduct business and I speak with Daria Cook. Daria is always polite, courteous, respectful and very knowledgeable.. Daria is a true professional, State Farm should be proud to have someone represent them so well.."
We responded:
"Thank you so much for your kind words. It means so much to the Alicia Cook State Farm agency to hear such high praise about our team. Thank you for choosing us for your insurance and financial service needs. If we can help with anything further, please let us know.-Alicia "
Elaine Carmody
August 16, 2024
5
out of
5
rating by Elaine Carmody
"Lovely people, easy to work with and efficient. I would happily recommend this State Farm agent"
We responded:
"Elaine, thank you for the five-star review! We look forward to servicing your insurance and financial needs.- Alicia "
Giz H
August 1, 2024
5
out of
5
rating by Giz H
"Pleasant to work with and great follow-up! Been a pleasure to do business."
We responded:
"We appreciate your five-star review! Thank you for trusting our team to take care of your insurance and financial service needs. -Alicia "
Kimberly Pham
August 1, 2024
5
out of
5
rating by Kimberly Pham
"Very helpful, and consistent customer service. I've worked with Guiselle, and she is always helpful and personable. Recommend!"
We responded:
"Kimberly, thank you so much for your kind words! I’m thrilled to hear that Guiselle has been consistently helpful and personable. We appreciate your recommendation and support! -Alicia "
Mario Ortiz
August 1, 2024
5
out of
5
rating by Mario Ortiz
"Great service. Very recommendable."
We responded:
"Mario, thank you for sharing your experience! I’m happy to hear you’ve enjoyed working with us. We appreciate your review and look forward to serve your insurance needs! -Alicia "
daniela flores
June 28, 2024
5
out of
5
rating by daniela flores
"I called as a new driver completely lost with how insurance works and what's best for my car & self, but Guiselle Diaz really helped and made it much easier! She was very patient & kind with me & all the questions I had and answered them all very professional yet knowledgeable and helpful. 10/10 recommend!!!!"
We responded:
"Daniela, thank you for your five-star review! I'm glad Guiselle could help you with your car insurance. If you have additional questions or need assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to serve your insurance needs! -Alicia"
MARCOS GARCIA
June 28, 2024
5
out of
5
rating by MARCOS GARCIA
"Called to get quote and Guiselle was very patience and helpful. Great staff ⭐"
We responded:
"Marcos, thank you for your feedback! We're thrilled that Guiselle was patient and helpful during your call. If you need further assistance, please don't hesitate to reach out! -Alicia"
Audrey J
June 1, 2024
5
out of
5
rating by Audrey J
"My parents have been with them forever and when I purchased my own vehicle I joined their company as well. They have always taken good care of me and my family with friendly and prompt service. Special recognition to Guiselle for always being so professional, courteous and patient with me whenever I have an issue or need that comes up with my insurance. Will continue to do business with their office and appreciate their helpfulness! Thank you!"
We responded:
"Audrey, thank you for taking the time to leave us a review! We're delighted you and your family have had such positive experiences with us. Special thanks for recognizing Guiselle—she truly is an asset to our team. We appreciate you choosing us for your auto insurance needs and are glad to have you in our State Farm family! -Alicia"
Tamika Sheree
June 1, 2024
5
out of
5
rating by Tamika Sheree
"Very nice and professional staff with great customer service!!!. My experience has been nothing but great! Happy State Farm customer thank you!! ☺️"
We responded:
"Tamika, thank you so much for your kind words! We're thrilled you've had a great experience with our team and customer service. We're glad to have you as part of our State Farm family! -Alicia"
Brenda Diaz
May 31, 2024
5
out of
5
rating by Brenda Diaz
"Great customer service"
We responded:
"Brenda, thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed our customer service, and we greatly appreciate your feedback! -Alicia"
Bridgette Lott
May 30, 2024
5
out of
5
rating by Bridgette Lott
"This branch is efficient and quick! Thank you for always making the process easy."
We responded:
"Hi Bridgette, thank you for the feedback! We’re glad to hear that our office has made the insurance process smooth for you. If you need anything, do not hesitate to reach out. We appreciate you!-Alicia "
Elim Vallejo CA.
May 4, 2024
5
out of
5
rating by Elim Vallejo CA.
"Exlente servicio siempre es una buena experiencia"
We responded:
"Thank you so much for your kind words! It’s always a pleasure to serve you, and I’m delighted to hear that you’ve consistently had good experiences with us. We appreciate your support-Alicia Muchas gracias por sus amables palabras! Siempre es un placer Seville y me Allegra saber que siempre ha tenido buenas experiencias con nosotros. Agradecemos su apoyo!-Alicia "
Naomi Mizumoto
April 26, 2024
5
out of
5
rating by Naomi Mizumoto
"I've had my auto insurance policy (NOT with State Farm) for over 35 years and was recently notified that my premium would very likely be increasing. Also, last year my home insurance was raised by about 52% and I no longer had home/auto bundle discount. With no benefit to keeping my auto insurance, I decided to shop around. I spoke to Guiselle Diaz. She was very helpful. She gave me a quote and explained why my current policies are changing so drastically. Since I won't know what my auto premium will be until June, I'll remain with my current policy for the time being. I very much appreciated the explanations and suggestions I was given by Guiselle. I'm glad I contacted the office of Alicia Cook for a quote."
We responded:
"Thank you for sharing your experience, Naomi! We appreciate your kind words about Guiselle. We’re here for you you when you decide to review your plans in June, and we hope to welcome you you to the State Farm family. Contact my office anytime if you have any questions or concerns. -Alicia "
Michael Green
April 22, 2024
5
out of
5
rating by Michael Green
"Great customer service…. Very friendly…"
We responded:
"Thank you so much for your kind words, Michael! We’re thrilled to hear that you had a positive experience with us. Looking forward to serving you again soon! -Alicia "
Patt Gillen
March 27, 2024
5
out of
5
rating by Patt Gillen
"Alicia is always very helpful and friendly. She is patient and takes time to explain anything I don't understand. Thank you"
We responded:
"Thank you for taking time to leave us a review. Hearing your feedback brightens my day! I’m here to help and make sure you have all the information you need. We appreciate your business and look forward to serving you for many more years."
Betsy Kopp
March 9, 2024
5
out of
5
rating by Betsy Kopp
"Great service. Kind staff too."
We responded:
"Thank you for the kind words and the Five-Star review, Betsy! Our team prides itself on customer service, and we’re glad we are able to help you with your insurance needs. Please reach out if there is anything else you may need.-Alicia "
Marivic Magallanes
January 31, 2024
5
out of
5
rating by Marivic Magallanes
"Alicia Cook - State Farm Insurance is the best. Their response time to phone calls and emails are spot on, and they handle my concerns or issues immediately. Thank you Guiselle and Vanessa!"
We responded:
"Hi Marivic, thank you so much for your kind words! I’m delighted to hear that Guiselle and Vanessa could assist you effectively. We appreciate your support and look forward to continuing to serve your insurance needs! -Alicia "
Omar Alanya
January 5, 2024
5
out of
5
rating by Omar Alanya
"Guiselle Diaz was a great help when it came to starting a new auto insurance policy. Very courteous and professional."
We responded:
"Thank you, Omar! Guiselle is always happy to go the extra mile for our good neighbors. She will be happy to hear she made your Auto Insurance experience a seamless one. Let us know if we can help with anything else. "
Amy DeLaca
December 29, 2023
5
out of
5
rating by Amy DeLaca
"Got my quote and insurance in less then half hour great job"
We responded:
"Thank you, Amy! I am happy to see you were pleased with the customer service received from the Alicia Cook State Farm team. Give us a call if we can help with anything further. "
Carol Smith
December 19, 2023
5
out of
5
rating by Carol Smith
"The service provided consistently exceeds my expectations. The agency representatives are professional, courteous, knowledgable, and effective."
We responded:
"Thank you Carol for your 5 star review! It is our goal to keep exceeding your expectations. We appreciate you. -Alicia "