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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lonnie Morris

September 30, 2025

5  out of  5
rating by Lonnie Morris
"Vanessa who personally assisted me with curteousy and professional care. And Alicia Cook and her office staff showed me the same. I appreciate your team. Lonnie Morris, client"
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Daniel Mewborn

September 16, 2025

5  out of  5
rating by Daniel Mewborn
"This State Farm Office is very professional and explains things very well. Agent Vanessa Mewborn does great work and is very dependable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!- Alicia Cook State Farm Agent Vallejo CA"
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Nancy Garnica

September 12, 2025

5  out of  5
rating by Nancy Garnica
"Great customer service!"
We responded:
"We’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know! -Alicia Cook State Farm Vallejo CA"
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Josephine Garcia

September 12, 2025

5  out of  5
rating by Josephine Garcia
"Thanks to Guiselle, I had the smoothest experience with State Farm; she was knowledgeable and kind. Thank you for the exceptional customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, let us know!- Alicia Cook State Farm Agent Vallejo CA"
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Osfari Gomez

September 11, 2025

5  out of  5
rating by Osfari Gomez
"Great customer service. Giselle was the best. She was able to answer all my questions. Truly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Alicia Cook State Farm Vallejo CA"
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manuel diaz

August 8, 2025

5  out of  5
rating by manuel diaz
"Great customer Service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia Cook State Farm , Vallejo CA"
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Pat Randolph

August 8, 2025

5  out of  5
rating by Pat Randolph
"Great customer service from Vanessa!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience. with our office. If you need assistance in the future, please don’t hesitate to reach out. We are here to help!-Alicia Cook State Farm Vallejo, CA"
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Rochelle Madkins

July 18, 2025

5  out of  5
rating by Rochelle Madkins
"Guiselle Diaz Is hands down the best - she is so helpful and explains everything to your understanding. She offer other products they offer. I will never leave State Farm! Everyone at this office is great! Been with them for 12 years."
We responded:
"Thank you, Rochelle, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Insurance Agent, Vallejo CA"
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Lee94503

July 2, 2025

5  out of  5
rating by Lee94503
"Guiselle is a helpful and personable customer service Rep. Always a pleasure to contact."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Insurance Agent, Vallejo CA"
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Rolanda Booker

June 5, 2025

5  out of  5
rating by Rolanda Booker
"The customer service at this State Farm office is head and shoulders above the rest. Whenever I phone in or visit in person, I am warmly greeted and assisted by a courteous and professional staff. As a side note, Alicia Cook's office is the cleanest business I've ever worked with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Agent Vallejo, CA"
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Iris Al-Uqdah

May 29, 2025

5  out of  5
rating by Iris Al-Uqdah
"Alicia Cook, State Farm Insurance Agency is professional, through, and efficient. We are two generation clients."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Alicia Cook State Farm Agent, Vallejo CA"
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Ashley Caldwell

May 21, 2025

5  out of  5
rating by Ashley Caldwell
"Exceptional customer service from Alicia and Daria. It started off that they advised me on financial planning, then they provided me with life and auto insurance. I appreciated their transparency and their willingness to ensure that I understood all the terms and costs. Highly recommend Alicia and Daria."
We responded:
"Thank you, Ashley, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Agent Vallejo, CA"
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Regina Cook

April 21, 2025

5  out of  5
rating by Regina Cook
"Great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are here to help! -Alicia Cook State Farm Insurance Vallejo, CA"
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Winston Cook

April 21, 2025

5  out of  5
rating by Winston Cook
"Excellent customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia Cook State Farm Insurance Vallejo, CA"
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jacob elder

March 28, 2025

5  out of  5
rating by jacob elder
"Great service. Daria is always welcoming when I come in."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance or financial services needs, just let us know!-Alicia Cook State Farm Vallejo CA"
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Julius Polite

March 28, 2025

5  out of  5
rating by Julius Polite
"The customer service was outstanding! They were incredibly helpful in guiding me through my insurance options, making my decision much easier."
We responded:
"Thank you Julius for your 5-star review. I’m glad we were able to assist you with your insurance and financial service needs. Let us know if you have any further questions.- Alicia Cook State Farm Vallejo CA"
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Janice Nifalar

March 4, 2025

5  out of  5
rating by Janice Nifalar
"Always so helpful and made the process easy for me. 🙏🏼❤️"
We responded:
"We appreciate your kind words and look forward to servicing your insurance and financial service needs. -Alicia Cook State Farm Vallejo CA"
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Jan Prazak

March 1, 2025

5  out of  5
rating by Jan Prazak
"I have been with this agency for 20 years. They are always available and helpful. Every employee is professional and works quickly to respond to me. It is rare to find a group like this who ALWAYS answers the phone and is ready to help"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Vallejo CA"
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Estefani Navarrete

February 28, 2025

5  out of  5
rating by Estefani Navarrete
"I had an amazing experience …"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Alicia Cook State Farm Agent Vallejo CA"
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Frances Pina

February 28, 2025

5  out of  5
rating by Frances Pina
"I had the privilege of having Guiselle as my agent. She was very supportive in finding me the right insurance for my budget. Excellent customer service and very friendly. I was very satisfied."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia Cook State Farm Agent Vallejo CA"
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Kimberly Pham

February 28, 2025

5  out of  5
rating by Kimberly Pham
"Always very helpful, and consistent customer service. I've worked with Guiselle, and she is always helpful and personable. Recommend!"
We responded:
"Kimberly, thank you so much for your kind words! I’m thrilled to hear that Guiselle has been consistently helpful and personable. We appreciate your recommendation and support! -Alicia "
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Sophia Alcala

January 30, 2025

5  out of  5
rating by Sophia Alcala
"Very helpful and super 😊"
We responded:
"Thank you Sophia!"
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jacob whalen

January 29, 2025

5  out of  5
rating by jacob whalen
"Great customer service and tries to get you the best deal that’s out there"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!-Alicia Cook State Farm Agent Vallejo, CA"
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April Brown

January 29, 2025

5  out of  5
rating by April Brown
"One of the best insurance companies I ever had"
We responded:
"Thank you for the Five Star Review April! We appreciate you and look forward to continue serving your insurance and financial needs. - Alicia Cook State Farm Vallejo CA"
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Snatched

January 24, 2025

5  out of  5
rating by Snatched
"I just bought a new car and needed insurance desperately. I googled where I could go and had a whole day of headaches until I found State Farm a few blocks from my house. I called spoke with Guiselle and she told me she could take care of me. I headed down there and she was able to get me the best prices while making me feel like I was just hanging out with one of my best gals. Thank you so much Guiselle. You saved me so much time and ultimately I feel I have the best car insurance possible."
We responded:
"Thank you for choosing Alicia Cook State Farm for your Auto Insurance needs. Guiselle is very pleased to hear your positive feedback. We thank you for letting us serve you. Please do not hesitate to reach out if we can help with anything further. -Alicia Cook State Farm Vallejo CA"