State Farm® Insurance Agent Alicia Cook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lee94503
July 2, 2025
5
out of
5
rating by Lee94503
"Guiselle is a helpful and personable customer service Rep. Always a pleasure to contact."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Insurance Agent, Vallejo CA"
Rolanda Booker
June 5, 2025
5
out of
5
rating by Rolanda Booker
"The customer service at this State Farm office is head and shoulders above the rest. Whenever I phone in or visit in person, I am warmly greeted and assisted by a courteous and professional staff. As a side note, Alicia Cook's office is the cleanest business I've ever worked with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Agent Vallejo, CA"
Iris Al-Uqdah
May 29, 2025
5
out of
5
rating by Iris Al-Uqdah
"Alicia Cook, State Farm Insurance Agency is professional, through, and efficient. We are two generation clients."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Alicia Cook State Farm Agent, Vallejo CA"
Ashley Caldwell
May 21, 2025
5
out of
5
rating by Ashley Caldwell
"Exceptional customer service from Alicia and Daria. It started off that they advised me on financial planning, then they provided me with life and auto insurance. I appreciated their transparency and their willingness to ensure that I understood all the terms and costs. Highly recommend Alicia and Daria."
We responded:
"Thank you, Ashley, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Agent Vallejo, CA"
Regina Cook
April 21, 2025
5
out of
5
rating by Regina Cook
"Great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are here to help! -Alicia Cook State Farm Insurance Vallejo, CA"
Winston Cook
April 21, 2025
5
out of
5
rating by Winston Cook
"Excellent customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia Cook State Farm Insurance Vallejo, CA"
jacob elder
March 28, 2025
5
out of
5
rating by jacob elder
"Great service. Daria is always welcoming when I come in."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance or financial services needs, just let us know!-Alicia Cook State Farm Vallejo CA"
Julius Polite
March 28, 2025
5
out of
5
rating by Julius Polite
"The customer service was outstanding! They were incredibly helpful in guiding me through my insurance options, making my decision much easier."
We responded:
"Thank you Julius for your 5-star review. I’m glad we were able to assist you with your insurance and financial service needs. Let us know if you have any further questions.- Alicia Cook State Farm Vallejo CA"
Janice Nifalar
March 4, 2025
5
out of
5
rating by Janice Nifalar
"Always so helpful and made the process easy for me. 🙏🏼❤️"
We responded:
"We appreciate your kind words and look forward to servicing your insurance and financial service needs. -Alicia Cook State Farm Vallejo CA"
Jan Prazak
March 1, 2025
5
out of
5
rating by Jan Prazak
"I have been with this agency for 20 years. They are always available and helpful. Every employee is professional and works quickly to respond to me. It is rare to find a group like this who ALWAYS answers the phone and is ready to help"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Vallejo CA"
Estefani Navarrete
February 28, 2025
5
out of
5
rating by Estefani Navarrete
"I had an amazing experience …"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Alicia Cook State Farm Agent Vallejo CA"
Frances Pina
February 28, 2025
5
out of
5
rating by Frances Pina
"I had the privilege of having Guiselle as my agent. She was very supportive in finding me the right insurance for my budget. Excellent customer service and very friendly. I was very satisfied."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia Cook State Farm Agent Vallejo CA"
Kimberly Pham
February 28, 2025
5
out of
5
rating by Kimberly Pham
"Always very helpful, and consistent customer service. I've worked with Guiselle, and she is always helpful and personable. Recommend!"
We responded:
"Kimberly, thank you so much for your kind words! I’m thrilled to hear that Guiselle has been consistently helpful and personable. We appreciate your recommendation and support! -Alicia "
Sophia Alcala
January 30, 2025
5
out of
5
rating by Sophia Alcala
"Very helpful and super 😊"
We responded:
"Thank you Sophia!"
jacob whalen
January 29, 2025
5
out of
5
rating by jacob whalen
"Great customer service and tries to get you the best deal that’s out there"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!-Alicia Cook State Farm Agent Vallejo, CA"
April Brown
January 29, 2025
5
out of
5
rating by April Brown
"One of the best insurance companies I ever had"
We responded:
"Thank you for the Five Star Review April! We appreciate you and look forward to continue serving your insurance and financial needs. - Alicia Cook State Farm Vallejo CA"
Snatched
January 24, 2025
5
out of
5
rating by Snatched
"I just bought a new car and needed insurance desperately. I googled where I could go and had a whole day of headaches until I found State Farm a few blocks from my house. I called spoke with Guiselle and she told me she could take care of me. I headed down there and she was able to get me the best prices while making me feel like I was just hanging out with one of my best gals. Thank you so much Guiselle. You saved me so much time and ultimately I feel I have the best car insurance possible."
We responded:
"Thank you for choosing Alicia Cook State Farm for your Auto Insurance needs. Guiselle is very pleased to hear your positive feedback. We thank you for letting us serve you. Please do not hesitate to reach out if we can help with anything further. -Alicia Cook State Farm Vallejo CA"
Stef Martinez
January 24, 2025
5
out of
5
rating by Stef Martinez
"Guiselle helped me with my numerous questions about my newest car purchase and the insurance options. I swear I must have asked her about a thousand questions and she was on it!because of her I’m pretty sure I’m going to go with State Farm. Thank you so much!"
We responded:
"Thank you so much for taking the time to leave your kind feedback, Stef. We are pleased that Guiselle was able to provide you with guidance to ensure the car insurance you choose was right for you. Please do not hesitate to reach out to us if we can help with any additional information.-Alicia Cook State Farm Vallejo CA"
Bryan Nagusara
January 23, 2025
5
out of
5
rating by Bryan Nagusara
"Very helpful, patient, and polite."
We responded:
"Thank you for your 5-Star Review. Please know that my team and I are here to service all of your insurance and financial needs! Sincerely , Vallejo CA State Farm Agent-Alicia Cook "
jeff holder
November 13, 2024
5
out of
5
rating by jeff holder
"I have been a customer of Alicia Cook for many years. Time and time again, she has gone to bat for me to get the kind of coverages I need, or resolve any issues that I may have. In a rapidly evolving time, she is the kind of agent I want to have on my team. I highly recommend her and her very accomodating staff."
We responded:
"Jeff, thank you so much for leaving us a review! It’s wonderful to know that you have been with us for so long, and that you are pleased with our work. Your recommendation means so much to my team and I. Thank you for choosing State Farm!- Alicia Cook State Farm Vallejo CA"
Candid Boutique
November 7, 2024
5
out of
5
rating by Candid Boutique
"Very professional and definitely the best rates for reliable insurance. Thank you"
We responded:
"Candid, thank you so much for leaving a review! I am so thrilled that you are pleased with our service. I am grateful for the opportunity to serve you ! -Alicia "
Aunriek Davis
November 1, 2024
5
out of
5
rating by Aunriek Davis
"I just love this office and staff.. it’s like one big happy family! They all are so informative, patient, and helpful. I recommend everyone I know to transfer to this specific State Farm!"
We responded:
"Aunriek, thank you for leaving us a review! Your words about my team mean so much to me, and I am thrilled that you are so pleased with our work! Your recommendation is very appreciated. Thank you for choosing State Farm!-Alicia"
Derion Allen
November 1, 2024
5
out of
5
rating by Derion Allen
"Guiselle was wonderful today as of 11/1/2024! I’m from Texas and just loved to Cali and always have been a State Farm client. Besides Guiselle being wonderful, she was very knowledgeable which is something vital, so kudos to her and the team! Have a blessed one you all, thanks again for an easy process."
We responded:
"Derion, thank you for leaving us a review! It is wonderful to hear how pleased you are with Guiselle’s work. Moving can be a stressful ordeal, but I’m thrilled to hear how much she was able to help. Thank you for choosing State Farm !-Alicia "
Maxwell Martir
October 10, 2024
5
out of
5
rating by Maxwell Martir
"Nothing but great service from office! Always helpful and on top of things. I appreciate the reminders to stay on Time of things and changes. All my questions are patiently answered and discussed to get the best quotes. I’m a customer that’s been with SFI for years. -Max"
We responded:
"Maxwell, thank you so much for your review! I take pride in my teams’s customer satisfaction, so it means a lot to know that they have hit the mark. I’m glad that we have made your experience working with us so pleasant. If there is anything else we can help with, please feel free to contact my office. Thank you for choosing State Farm!-Alicia "
Gerald Forcier
October 1, 2024
5
out of
5
rating by Gerald Forcier
"Staff at this office is always so helpful. Great personality and my questions were answered to my satisfaction."
We responded:
"Glad that the Alicia Cook State Farm Agent team could be helpful! Thank you for being a longtime good neighbor. If we can help with anything else please be sure to to give us a call.-Alicia "