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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Valeria Finley

September 18, 2023

5  out of  5 rating by Valeria Finley
"Very Friendly atmosphere! Daria was very professional!"

Dmk Genetics

September 15, 2023

5  out of  5 rating by Dmk Genetics
"Deserve more than 5 star really appreciated and helpful 👍👍"

Vadim Prunici

August 15, 2023

5  out of  5 rating by Vadim Prunici
"Very professional and knowledgeable agents that work at this office, particularly Guiselle she knew right away what do I need in terms of insurance policies, definitely 5 Stars!"

Victory to the People

August 3, 2023

5  out of  5 rating by Victory to the People
"Quality, professional, efficient, knowledgeable, reliable, authentic. Highly recommend Alicia Cook and her team."

Shirley Martin

June 27, 2023

5  out of  5 rating by Shirley Martin
"I called to let them know we would be moving and could we keep our vehicle insurance with them. Guiselle, who was very helpful, gave me all the pertinent information and promptly emailed us three agents in Lewiston, ID where we are relocating. I’ve always felt confident doing business Alicia Cook and her staff. Shirley Martin"

Martha Thomas

June 2, 2023

5  out of  5 rating by Martha Thomas
"Once again Guiselle is one of the most helpful person I ever known ! She is very detailed and sweet and most helpful in everything. Thank you for your service."

Dioscoro Orea

May 25, 2023

5  out of  5 rating by Dioscoro Orea
"Guiselle Diaz explained very well the many life insurance plans that State Farm offers. She had a lot of patience for my many questions."


April 26, 2023

5  out of  5 rating by dawnlorien
"This is the very easiest billing account I have! Always right there and ready to help with whatever I need done. Friendly, they remember me!, reliable. All the good things :)"

JoAnne Craig

March 10, 2023

5  out of  5 rating by JoAnne Craig
"I have been a client of Alicia Cook agency for many years and have always received prompt and accurate help. I appreciate them very much."

Sudesh Kumar

February 7, 2023

5  out of  5 rating by Sudesh Kumar
"Alicia has been my insurance agent for the last 15 years and has always provided me with excellent service. She always took time to understand my needs/requirements and never pushed me to buy anything that I did not require. Currently I have all my insurance policies with State Farm through Alicia's office and I highly recommend her for your insurance needs."

Kofi Akinjide

February 2, 2023

5  out of  5 rating by Kofi Akinjide
"I'm so thankful to have an agent and team that cares about me as a person and is always there to help in anyway needed. - Kofi Akinjide, Ed.D."

Annie Alanya

December 31, 2022

5  out of  5 rating by Annie Alanya
"Recommend. Great service."

Crystal Avila

December 28, 2022

5  out of  5 rating by Crystal Avila
"Thank u Guiselle Diaz for your help Great service and really helpful."


December 22, 2022

5  out of  5 rating by C B
"I reached out to this office for a quote and Guiselle ended up reaching back out and has been my main point of contact. She was very kind and thorough. I had a good experience with them and went with them for my insurance. I recommend!"

daisy avila

December 17, 2022

5  out of  5 rating by daisy avila
"Great service will definitely recommend Guiselle Diaz to friends and family !"

Willie Elder

December 14, 2022

5  out of  5 rating by Willie Elder
"Daria Cook is a wonderful employee at this office. More than once, she has helped me with my questions and situations. She is very knowledgeable and always complete the task. I am always a satisfied customer after communicating with her."

abraham rosas avila

November 28, 2022

5  out of  5 rating by abraham rosas avila
"I had a very wonderful experience speaking with Guiselle Diaz she was very helpful to find the best price for me. She was very polite and professional. I would recommend speaking to her for any help in what you need."

Greg Alcantara Sr

November 28, 2022

5  out of  5 rating by Greg Alcantara Sr
"It's always a pleasant experience dealing with Alicia Cook's representatives at this State Farm location like Guiselle; whether in person or over the phone. I commend your efforts!!!"

Maribel Orea

November 10, 2022

5  out of  5 rating by Maribel Orea
"Guiselle was super nice and patient with me through this entire process. Super professional and also honest with you which is great. Definitely recommending her to friends and family."

Jesabel Urenda

November 8, 2022

5  out of  5 rating by Jesabel Urenda
"Excellent customer service."

Marge Michaels

November 7, 2022

5  out of  5 rating by Marge Michaels
"It is always a pleasure to do business with this State Farm office. Everyone there is so friendly and helpful! The location is convenient with good parking."

Davin Coffey

October 13, 2022

5  out of  5 rating by Davin Coffey
"I worked with Guiselle at Alicia's office and she was very friendly, personable, and willing to take time to explain concepts about the insurance process that I did not understand as a first-time homebuyer. Thank you for all of your help, Guiselle!"

Francisco Ayala-Delgado

October 1, 2022

5  out of  5 rating by Francisco Ayala-Delgado
"Extremely professional. They go above and beyond. One of their agents worked outside of business hours to help me with my business. thank you."

Fortier Baxter III

September 27, 2022

5  out of  5 rating by Fortier Baxter III
"You're all so pleasant to work with, thanks!"

Dani T

September 16, 2022

5  out of  5 rating by Dani T
"Guiselle was so kind, helpful, and patient! She answered all my questions. Thank you again!"