State Farm® Insurance Agent Alicia Cook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janice Nifalar
March 4, 2025
5
out of
5
rating by Janice Nifalar
"Always so helpful and made the process easy for me. 🙏🏼❤️"
We responded:
"We appreciate your kind words and look forward to servicing your insurance and financial service needs. -Alicia Cook State Farm Vallejo CA"
Jan Prazak
March 1, 2025
5
out of
5
rating by Jan Prazak
"I have been with this agency for 20 years. They are always available and helpful. Every employee is professional and works quickly to respond to me. It is rare to find a group like this who ALWAYS answers the phone and is ready to help"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia Cook State Farm Vallejo CA"
Estefani Navarrete
February 28, 2025
5
out of
5
rating by Estefani Navarrete
"I had an amazing experience …"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Alicia Cook State Farm Agent Vallejo CA"
Frances Pina
February 28, 2025
5
out of
5
rating by Frances Pina
"I had the privilege of having Guiselle as my agent. She was very supportive in finding me the right insurance for my budget. Excellent customer service and very friendly. I was very satisfied."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia Cook State Farm Agent Vallejo CA"
Kimberly Pham
February 28, 2025
5
out of
5
rating by Kimberly Pham
"Always very helpful, and consistent customer service. I've worked with Guiselle, and she is always helpful and personable. Recommend!"
We responded:
"Kimberly, thank you so much for your kind words! I’m thrilled to hear that Guiselle has been consistently helpful and personable. We appreciate your recommendation and support! -Alicia "
Sophia Alcala
January 30, 2025
5
out of
5
rating by Sophia Alcala
"Very helpful and super 😊"
We responded:
"Thank you Sophia!"
jacob whalen
January 29, 2025
5
out of
5
rating by jacob whalen
"Great customer service and tries to get you the best deal that’s out there"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!-Alicia Cook State Farm Agent Vallejo, CA"
April Brown
January 29, 2025
5
out of
5
rating by April Brown
"One of the best insurance companies I ever had"
We responded:
"Thank you for the Five Star Review April! We appreciate you and look forward to continue serving your insurance and financial needs. - Alicia Cook State Farm Vallejo CA"
Snatched
January 24, 2025
5
out of
5
rating by Snatched
"I just bought a new car and needed insurance desperately. I googled where I could go and had a whole day of headaches until I found State Farm a few blocks from my house. I called spoke with Guiselle and she told me she could take care of me. I headed down there and she was able to get me the best prices while making me feel like I was just hanging out with one of my best gals. Thank you so much Guiselle. You saved me so much time and ultimately I feel I have the best car insurance possible."
We responded:
"Thank you for choosing Alicia Cook State Farm for your Auto Insurance needs. Guiselle is very pleased to hear your positive feedback. We thank you for letting us serve you. Please do not hesitate to reach out if we can help with anything further. -Alicia Cook State Farm Vallejo CA"
Stef Martinez
January 24, 2025
5
out of
5
rating by Stef Martinez
"Guiselle helped me with my numerous questions about my newest car purchase and the insurance options. I swear I must have asked her about a thousand questions and she was on it!because of her I’m pretty sure I’m going to go with State Farm. Thank you so much!"
We responded:
"Thank you so much for taking the time to leave your kind feedback, Stef. We are pleased that Guiselle was able to provide you with guidance to ensure the car insurance you choose was right for you. Please do not hesitate to reach out to us if we can help with any additional information.-Alicia Cook State Farm Vallejo CA"
Bryan Nagusara
January 23, 2025
5
out of
5
rating by Bryan Nagusara
"Very helpful, patient, and polite."
We responded:
"Thank you for your 5-Star Review. Please know that my team and I are here to service all of your insurance and financial needs! Sincerely , Vallejo CA State Farm Agent-Alicia Cook "
jeff holder
November 13, 2024
5
out of
5
rating by jeff holder
"I have been a customer of Alicia Cook for many years. Time and time again, she has gone to bat for me to get the kind of coverages I need, or resolve any issues that I may have. In a rapidly evolving time, she is the kind of agent I want to have on my team. I highly recommend her and her very accomodating staff."
We responded:
"Jeff, thank you so much for leaving us a review! It’s wonderful to know that you have been with us for so long, and that you are pleased with our work. Your recommendation means so much to my team and I. Thank you for choosing State Farm!- Alicia Cook State Farm Vallejo CA"
Candid Boutique
November 7, 2024
5
out of
5
rating by Candid Boutique
"Very professional and definitely the best rates for reliable insurance. Thank you"
We responded:
"Candid, thank you so much for leaving a review! I am so thrilled that you are pleased with our service. I am grateful for the opportunity to serve you ! -Alicia "
Aunriek Davis
November 1, 2024
5
out of
5
rating by Aunriek Davis
"I just love this office and staff.. it’s like one big happy family! They all are so informative, patient, and helpful. I recommend everyone I know to transfer to this specific State Farm!"
We responded:
"Aunriek, thank you for leaving us a review! Your words about my team mean so much to me, and I am thrilled that you are so pleased with our work! Your recommendation is very appreciated. Thank you for choosing State Farm!-Alicia"
Derion Allen
November 1, 2024
5
out of
5
rating by Derion Allen
"Guiselle was wonderful today as of 11/1/2024! I’m from Texas and just loved to Cali and always have been a State Farm client. Besides Guiselle being wonderful, she was very knowledgeable which is something vital, so kudos to her and the team! Have a blessed one you all, thanks again for an easy process."
We responded:
"Derion, thank you for leaving us a review! It is wonderful to hear how pleased you are with Guiselle’s work. Moving can be a stressful ordeal, but I’m thrilled to hear how much she was able to help. Thank you for choosing State Farm !-Alicia "
Maxwell Martir
October 10, 2024
5
out of
5
rating by Maxwell Martir
"Nothing but great service from office! Always helpful and on top of things. I appreciate the reminders to stay on Time of things and changes. All my questions are patiently answered and discussed to get the best quotes. I’m a customer that’s been with SFI for years. -Max"
We responded:
"Maxwell, thank you so much for your review! I take pride in my teams’s customer satisfaction, so it means a lot to know that they have hit the mark. I’m glad that we have made your experience working with us so pleasant. If there is anything else we can help with, please feel free to contact my office. Thank you for choosing State Farm!-Alicia "
Gerald Forcier
October 1, 2024
5
out of
5
rating by Gerald Forcier
"Staff at this office is always so helpful. Great personality and my questions were answered to my satisfaction."
We responded:
"Glad that the Alicia Cook State Farm Agent team could be helpful! Thank you for being a longtime good neighbor. If we can help with anything else please be sure to to give us a call.-Alicia "
Josephine Snell
September 26, 2024
5
out of
5
rating by Josephine Snell
"It is always a pleasure when I call State Farm Insurance to conduct business and I speak with Daria Cook. Daria is always polite, courteous, respectful and very knowledgeable.. Daria is a true professional, State Farm should be proud to have someone represent them so well.."
We responded:
"Thank you so much for your kind words. It means so much to the Alicia Cook State Farm agency to hear such high praise about our team. Thank you for choosing us for your insurance and financial service needs. If we can help with anything further, please let us know.-Alicia "
Elaine Carmody
August 16, 2024
5
out of
5
rating by Elaine Carmody
"Lovely people, easy to work with and efficient. I would happily recommend this State Farm agent"
We responded:
"Elaine, thank you for the five-star review! We look forward to servicing your insurance and financial needs.- Alicia "
Giz H
August 1, 2024
5
out of
5
rating by Giz H
"Pleasant to work with and great follow-up! Been a pleasure to do business."
We responded:
"We appreciate your five-star review! Thank you for trusting our team to take care of your insurance and financial service needs. -Alicia "
Mario Ortiz
August 1, 2024
5
out of
5
rating by Mario Ortiz
"Great service. Very recommendable."
We responded:
"Mario, thank you for sharing your experience! I’m happy to hear you’ve enjoyed working with us. We appreciate your review and look forward to serve your insurance needs! -Alicia "
daniela flores
June 28, 2024
5
out of
5
rating by daniela flores
"I called as a new driver completely lost with how insurance works and what's best for my car & self, but Guiselle Diaz really helped and made it much easier! She was very patient & kind with me & all the questions I had and answered them all very professional yet knowledgeable and helpful. 10/10 recommend!!!!"
We responded:
"Daniela, thank you for your five-star review! I'm glad Guiselle could help you with your car insurance. If you have additional questions or need assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to serve your insurance needs! -Alicia"
MARCOS GARCIA
June 28, 2024
5
out of
5
rating by MARCOS GARCIA
"Called to get quote and Guiselle was very patience and helpful. Great staff ⭐"
We responded:
"Marcos, thank you for your feedback! We're thrilled that Guiselle was patient and helpful during your call. If you need further assistance, please don't hesitate to reach out! -Alicia"
Audrey J
June 1, 2024
5
out of
5
rating by Audrey J
"My parents have been with them forever and when I purchased my own vehicle I joined their company as well. They have always taken good care of me and my family with friendly and prompt service. Special recognition to Guiselle for always being so professional, courteous and patient with me whenever I have an issue or need that comes up with my insurance. Will continue to do business with their office and appreciate their helpfulness! Thank you!"
We responded:
"Audrey, thank you for taking the time to leave us a review! We're delighted you and your family have had such positive experiences with us. Special thanks for recognizing Guiselle—she truly is an asset to our team. We appreciate you choosing us for your auto insurance needs and are glad to have you in our State Farm family! -Alicia"
Tamika Sheree
June 1, 2024
5
out of
5
rating by Tamika Sheree
"Very nice and professional staff with great customer service!!!. My experience has been nothing but great! Happy State Farm customer thank you!! ☺️"
We responded:
"Tamika, thank you so much for your kind words! We're thrilled you've had a great experience with our team and customer service. We're glad to have you as part of our State Farm family! -Alicia"