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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valeria Finley

Valeria Finley

April 9, 2026

5  out of  5
rating by Valeria Finley
"Gisselle gave me excellent service when I called the office! She’s always helpful and never rushing me! She made my day by helping with my Car Insurance! Thank You’"
We responded:
"Thank you for the five-star review ! I’m so glad you had a positive experience with our State Farm Team. Daria is very passionate about assisting our Good Neighbors! Please reach out to us with any questions. Thank you for choosing State Farm!-Alicia"
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MaryAnn Crutcher

April 9, 2026

5  out of  5
rating by MaryAnn Crutcher
"I've recently updated our car insurance for the 7th vehicle so far, and it is always a QUICK & PAINLESS process! Guiselle has been dealing with me these pass few years. She's always friendly, professional & courteous. Alicia's team is great, and I always recommend them to people who have insurance complaints. (NOV 2025) "Like a good neighbor, State Farm is there!" I've had State Farm for 38 years, even when I moved to Texas for 14 months. I've had it so long that my 1st agent RETIRED on me, and I've had Alicia ever since. It's great when the ladies check on me & my policies regularly. I'll have State Farm until Alicia retires! Hopefully not for a while. :-)"
We responded:
"Thank you for your thoughtful 5-star review! My State Farm team and I are happy to be your good neighbor!- Alicia Cook State Farm Agent, Vallejo,CA"
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Chloe Davis

March 22, 2026

5  out of  5
rating by Chloe Davis
"I’ve been with them for many years and have always felt well taken care of. All my questions are answered and they ensure I am happy with their service. Highly recommend!"
We responded:
"Hey Chloe, we appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time! -Alicia Cook State Farm Agent Vallejo, CA "
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Mark Hannon

March 16, 2026

5  out of  5
rating by Mark Hannon
"Excellent insurance agent who takes good care of her customers. Highly recommended."
We responded:
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. -Alicia Cook State Farm Agent Vallejo, CA"
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Desi

March 6, 2026

5  out of  5
rating by Desi
"Alicia Cook and her team members have taken care of me and my family for years. They are always available when we call and provide excellent service and transparent details about coverage. I strongly recommend working with Alicia if you’re in need of an insurance agent."
We responded:
"Wow, thank you for the 5-star review, Desi! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! -Alicia Cook, State Farm Agent, Vallejo, CA"
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Spenser Patterson

March 6, 2026

5  out of  5
rating by Spenser Patterson
"Alicia and Giselle are great to work with! They provide excellent service and answer any questions I have."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. -Alicia Cook, State Farm Agent, Vallejo, CA"
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Leshawn Williams

March 4, 2026

5  out of  5
rating by Leshawn Williams
"Hi Alicia! I really want to share with you about the wonderful services I received from your office with Thalia. I appreciate the quote she provided for me in dealing with my 1970 custom classic Chevelle. Thalias, ability to respond, with great numbers we're outstanding. I've even told friends about, Thalia, and here warm and transparent personality in handling business with bright positive attitude. Thank you, Alicia and Thalia! Le Shawn Williams"
We responded:
"Wow, thank you for the 5-star review, Leshawn! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! - Alicia Cook State Farm Agent, Vallejo, CA"
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Rochelle Faiola

February 28, 2026

5  out of  5
rating by Rochelle Faiola
"I have had nothing but great experiences with Alicia and all of her office staff. So polite, professional, and on top of it! I had to update some documents recently, and the process was seamless and well handled. Keep up the great work and I recommend everyone I know to her for insurance coverage."
We responded:
"Rochelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alicia Cook’s Team—we are always here to help! -Allicia Cook, State Farm Agent, Vallejo, CA."
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Amber

February 27, 2026

5  out of  5
rating by Amber
"I’ve been a State Farm customer for years, and I want to give a special shout-out to Daria Cook for her excellent customer service. She is always incredibly informative, patient, and helpful whenever I have questions. Every interaction with her reminds me why I feel that State Farm truly is a “good neighbor” — they genuinely care about their customers. I really appreciate the support and guidance Daria provides, and it makes me feel confident that my family is in great hands."
We responded:
"Amber, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alicia Cook’s Team—we are always here to help! -Alicia Cook State Farm Agent, Vallejo, CA"
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Royce Williams

February 25, 2026

5  out of  5
rating by Royce Williams
"So far so good hope to build a good relationship with you all thank you"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alicia Cook’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Alicia Cook State Farm Agent, Vallejo, CA"
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Elton Hutchison

February 21, 2026

5  out of  5
rating by Elton Hutchison
"Hi Alicia The service I received today was par excellent. Taliah in provided the type of service that I wish I could get from other companies I interact with. She was great!"
We responded:
"Thank you for the amazing review, Elton! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. -Alicia Cook State Farm Agent, Vallejo, CA "
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Ben Williams

January 27, 2026

5  out of  5
rating by Ben Williams
"Been with them forever! No matter where I move, my agent will stay the same! Always responsible and responsive."
We responded:
"Thank you for the fantastic review, Ben! We are always here to help with your insurance needs. -Alicia Cook State Farm Agent, Vallejo, CA"
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Marcos Reyes

January 24, 2026

5  out of  5
rating by Marcos Reyes
"State Farm tiene precios razonables. tengo con ellos algun tiempo"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Alicia Cook, agente de State Farm, aquí en Vallejo. "
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Ms.J Ms.J

January 8, 2026

5  out of  5
rating by Ms.J Ms.J
"The best State Farm Insurance branch here in Vallejo, CA. The staff are very nice and accommodating particularly Ms. Guiselle. They provide options on how you can save but still protecting your properties."
We responded:
"Thank you so much for the wonderful 5-Star review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!-Alicia Cook State Farm Agent, Vallejo "
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Ceasar Hernandez

December 22, 2025

5  out of  5
rating by Ceasar Hernandez
"Outstanding job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!-Alicia Cook State Farm Agent, Vallejo, CA"
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kenya cherry

December 10, 2025

5  out of  5
rating by kenya cherry
"Been with they for years everyone in the office is very sweet. When I have called with concerns, they were resolved quickly and efficiently."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please reach out . We are here to help!- Alicia Cook State Farm Agent Vallejo, CA"
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Mark Rohrer

November 20, 2025

5  out of  5
rating by Mark Rohrer
"Alicia has been our agent for many years... she's great, always has a smile on her face. Anytime we've had questions or concerns about our policies, Alicia or her team have been very responsive. I would highly recommend giving them a chance to quote you for any insurance needs."
We responded:
"Mark, thank you for sharing your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Please know that we are here to help!- Alicia Cook State Farm Agent, Vallejo,CA"
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Adora McQuinn

November 18, 2025

5  out of  5
rating by Adora McQuinn
"An Absolutely Amazing Experience! Alicia Cook was absolutely an amazing help! She truly went above and beyond with my needs. Her ability to be efficient, excellent with communication, and incredibly supportive made the entire process seamless and stress-free. I felt completely taken care of and her professional yet genuinely caring approach is truly rare. I highly recommend Alicia to anyone looking for top-tier service. She deserves more than five stars!"
We responded:
"Thank you for your amazing comments and for 5-star review! My State Farm team and I are here for you!- Alicia Cook State Farm Agent ; Vallejo, CA"
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Jaime Orantes

November 18, 2025

5  out of  5
rating by Jaime Orantes
"Gisselle Diaz to the best"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please reach out to us. We are here to help!- Alicia Cook State Farm Agent, Vallejo, CA"
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SHAUNNA BOYKIN

October 25, 2025

5  out of  5
rating by SHAUNNA BOYKIN
"Alicia Cook, Guiselle And Team Are Awesome They Are Very Knowledgeable, Friendly, Great Customer Service And Is There To Assist You With Everything That You Need I Definitely Would Recommend State Farm To Everyone That Need Insurance And Etc."
We responded:
"We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!- Alicia Cook State Farm Agent Vallejo, CA"
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Payroll and Bookkeeping Solutions LLC

October 17, 2025

5  out of  5
rating by Payroll and Bookkeeping Solutions LLC
"Always there for you!"
We responded:
"We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!- Alicia Cook State Farm Agent Vallejo CA"
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Lonnie Morris

September 30, 2025

5  out of  5
rating by Lonnie Morris
"Vanessa who personally assisted me with curteousy and professional care. And Alicia Cook and her office staff showed me the same. I appreciate your team. Lonnie Morris, client"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office. -Alicia Cook State Farm Vallejo CA"
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Daniel Mewborn

September 16, 2025

5  out of  5
rating by Daniel Mewborn
"This State Farm Office is very professional and explains things very well. Agent Vanessa Mewborn does great work and is very dependable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!- Alicia Cook State Farm Agent Vallejo CA"
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Nancy Garnica

September 12, 2025

5  out of  5
rating by Nancy Garnica
"Great customer service!"
We responded:
"We’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know! -Alicia Cook State Farm Vallejo CA"
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Josephine Garcia

September 12, 2025

5  out of  5
rating by Josephine Garcia
"Thanks to Guiselle, I had the smoothest experience with State Farm; she was knowledgeable and kind. Thank you for the exceptional customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, let us know!- Alicia Cook State Farm Agent Vallejo CA"